Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Paychex

      Engaged Employer

      Paychex reviews

      Always busy, has gone downhill the last few years. - Anonymous employee Paychex Employee Review

      1.0
      Jan 22, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job security - one is always extremely busy

      Cons

      Management is currently not concentrating on client's payroll and questions. They are so wrapped up in just "the numbers game" that it does not make any difference if you are doing what you are supposed to do. If a client calls and complains about anything, you are in trouble. Most of the time it is not justified, but clients have figured what they need to do for whatever they want. You have no control even when you try to assist. Survey response is a huge deterent and not a true reflection, basically a joke. All kinds of requirements but no time.

      Explore other reviews about Paychex

      5.0
      Jun 17, 2026
      Strategic customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

      Cons

      It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

      1
      5.0
      Jun 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

      Cons

      Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Paychex jobs | Paychex salaries | Paychex benefits | Paychex interviews | Paychex conversations
      Paychex reviewsPaychex reviews in North ReadingPaychex review