Former CSR - Senior Client Service Representative Paychex Employee Review

2.0
Feb 9, 2015
Recommend
CEO approval
Business Outlook

Pros

The benefits are good and the friendship among co-workers is good.

Cons

You will be treated like you are replaceable. Paychex loves to talk about how much they care about they care about you, but they will do little to actually show it. Workloads are constantly increased without the proper tools given to handle the workload. The payroll software is buggy and the intranet goes down way too often.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

See reviews by: Helpful|Rating|Date|All