2.0
Mar 12, 2022
Former employee, more than 1 year
Henrietta, NY
Recommend
CEO approval
Business Outlook
Pros
The pay was fair and at the time it was fully remote.
Cons
The training, at least while remote, was poorly implemented for new hires, in particular external hires. Training was not for my actual department and was instead for a call department with different day to day responsibilities and restrictions. This meant when training ended we were all figuring out what we learned but didn't actually do and trying to teach ourselves how to do things we didn't learn anything about. We were given "trainers" to help us through the transition but most of them were generally unavailable as they were also actively working the position they're assigned to train someone to do and did not have the time to help us.