Paychex gets a thumbs up. - Sales Representative Paychex Employee Review

4.0
Aug 16, 2010
Recommend
CEO approval
Business Outlook

Pros

The training was excellent. I could take the training and apply it to any type of sales position. I never thought of Paychex as a final destination, but it was an excellent development opportunity. I'd take a job with them if you could give it a couple years to develop.

Cons

The down side at Paychex is pretty standard compared to what you'd find at most corporate sales jobs. Constantly having a boss' boss who thinks calling meetings on Friday afternoon in the office is a good idea. This is of course a regionally isolated case, but it's still the case. District sales managers want to see you sell and put money in their pocket-less of a direct concern for the company's bottom line. Regional managers have more of a focus on the bottom line and somehow believe a 4pm, Friday sales meeting or training will ultimately increase the bottom line. Not true, in my opinion.

Explore other reviews about Paychex

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership connections, tailored growth pathways, and self-guided development

Cons

Some internal partners lack communication

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

2
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