Terrible Training and Ridiculous Amount of turnover - Benefits Representative Paychex Employee Review

1.0
Dec 26, 2022
Recommend
CEO approval
Business Outlook

Pros

The only pro is that you work from home.

Cons

Paychex has the highest turnover I have ever seen in my 20 year professional career. Within 2 weeks of starting, my manager and three out of eight teammates had been let go. By the time I left the company there had been a complete overhaul from when I started. You can't trust anyone and you cannot count on anyone. It isn't just a local thing either. The average tenure for an employee is less than 4 months.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

2
See reviews by: Helpful|Rating|Date|All