Pros
Good benefits, 401k match but you have to wait a year. 401k also isn't match dollar for dollar but half of what you put in up to a certain percentage.
Cons
Overworked and underpaid. A payroll specialist is the go to for everything in this company, you would expect some appreciation! Paychex is a great concept but unrealistic for specialist when you are carrying over 300 client base. Management sets unrealistic expectations to the clients as well as the sales reps who over sell on products/services they are unfamiliar with, and payroll specialist get the brunt of all the unhappy clients. Especially with the vague surveys, I will also say one of the happiest days of my life was leaving the stress of Paychex behind and moving on to a better company!