Unethical Commissions Structure - Sales Representative Paychex Employee Review

2.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Some regional management are wonderful human beings. I love helping small businesses and clients solve problems.

Cons

We aren’t being paid. This business uses an intentionally difficult to understand commission structure, that is impossible to audit or challenge in any meaningful way. New reps are sold into the organization with an expectation of unlimited earning potential and a myriad of compensation options, but those payments never arrive. Quotas go up, sometimes totally arbitrarily, and Comp structure changes each fiscal. They don’t bonus you on time, or accurately. Management will send you to HR for asking about where your money is, and HR will send you back to management. These issues were brought to regional management and upper level management over six months ago. We are still not being paid.

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5.0
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Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

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2.0
Jul 11, 2026
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CEO approval
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Pros

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Cons

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