Overall positive place to work - HR Services Sales representative/HR Solutions Account Executive Paychex Employee Review

4.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Management & Culture - Direct managers are hands on, a little heavy on metrics but if you produce, the micromanagement isn't bad. It's a corporation, so the typical pitfalls exist with disconnect and upper management, but direct leaders will fight for you, encourage, and give you "tough love" when necessary. Lots of internal competitions and additional routes to make money. Focus on uplifting environment. Pay - On the whole, if you're producing there's a great opportunity to make good money. Benefits - full scope of benefits that you'd expect from a large corporation: health, dental, 401k, fsa, dependent fsa, hsa, life insurance, etc... for good pricing. Employee Assistance Program is included as well which is great. Work/Life Balance - work from home/remote work with no return to office movement on the horizon. again, if you're doing your numbers, you can essentially make your own hours Overall, it's hard work like anything else that pays well, but can be a bit of a grind. there's some shifting that'll happen over the next year that may see a lot of folks flame out, but ultimately, you can make a lot of money from the comfort of home.

Cons

Corporate - if you don't like corporate settings and everything that comes with it, you won't like this job. Upper Management/Product fit - there's a disconnect from what upper management messaging looks like vs. what's actually selling. weekly/monthly/quarterly goals reflect a more transactional sale process vs. solution based process which entails a longer sales process. Turnover - payroll reps turnover regularly, and as that's the core product it can leave a poor taste in clients mouths when trying to upsell. also what upper management thinks is selling isn't. it doesn't fit the typical client size Metric based - there's a lot of work involved. mantra is "see 3 set 3" so your day is heavy prospecting and running 3 one hour meetings. the first few months are a slog, learning curve can be steep, a lot of information to take in, and a lot of folks don't make it past the 6 month mark. Quotas - current quotas reflect a temporary product line that's particularly advantageous for clients. when this goes, the quotas will be close to insurmountable. those operating below quota will feel it in their wallets Upward Trajectory - despite being a top producer and mentioning management goals, there hasn't been a lot to facilitate a pathway.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

1
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