Opportunities is there, if you want it. Be open to reaching your goal by taking different directions. - Client Service Supervisor Paychex Employee Review

4.0
Nov 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Large company with opportunities for advancement. Great training program with principals that can be exercised throughout life. Be willing to learn new things and try new things. Be innovative, it could affect the entire company.

Cons

Fast paced environment. Must learn many different aspects and balance a workable knowledge of all. The workload seems more than an 8 hour day can manage. Having an eagerness to learn, but not have the time to exercise it doesn't make for a successful employee.

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

A guaranteed paycheck is the only positive attribute I can post for Paychex.

Cons

Paychex used to be a Decent company to work for. Over the last 2 years it has been a disaster since so many company changes have taken place. Most client services are now “ outsourced” to other countries. However employees are warned of “ trigger” words to not use so that the clients do not have this information. The clients are constantly upset due to so many mistakes our Global partners make , then we are responsible for correcting all the errors. Management is aware of this. The clients are not happy at all. Yet nothing changes. Would not advise anyone or refer other to work for this company.

See reviews by: Helpful|Rating|Date|All