Managers Still Learning - Software Developer Paychex Employee Review

2.0
May 12, 2011
Recommend
CEO approval
Business Outlook

Pros

There was a great work/home balance

Cons

Development leads were at best junior developers themselves. A quick peek at LinkedIn will prove that most decision makers at Paychex, lack the necessary experience to be in leadership positions. Poor consultants who were supposed to help kick start or move projects along become more of a hindrance as they too were allowed to learn on the job as opposed to being experienced professionals and when really experienced consultants were brought in, they were tasked with work that was not associated with what they were supposed to be consulting us on. We were forced to use a couple development frameworks that was like having two angry kittens eating your hands while writing the most basic code. Since Tom Golisano referred to the internet as a fad, Paychex development has had to play catch up for a decade, and they chose the wrong people to lead that charge, in ten years when the people who want to do it themselves take over the customer market share, Paychex will not be capable of supporting them, and the client base will dwindle.

Explore other reviews about Paychex

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

2
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