Management stuck in broken cycles - Senior Software Developer Paycom Employee Review

2.0
Sep 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Individual contributors work hard and are genuinely good people. Decent benefits package and salary compared to industry average.

Cons

- Culture is toxic — blame shifting and scapegoating are routine, making collaboration stressful. - Leadership struggles to stick to decisions; priorities change constantly without clear direction. - Broken processes are repeatedly reverted to, instead of addressing root causes or making valuable changes. - Accountability is rarely shared at the management level. - Processes are dictated by individuals without the technical expertise to understand their impact, which undermines productivity. - Development teams' input is routinely dismissed, even when it would prevent problems down the line.

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Paycom Response
9mo
Paycom is a dynamic and evolving organization; while navigating change can be challenging, we encourage our team members to be flexible and resilient, just as we expect our leaders to empower their teams with the tools and resources needed to thrive. We believe that informed decision-making is critical to our success, and we expect all of our team members to collaborate, seek input from subject matter experts and leverage the diverse perspectives and expertise they possess. We also prioritize ownership and accountability, recognizing that these values are essential to driving results and continuing to foster an innovative work environment. We’d like to learn more about your experience and encourage you to initiate a conversation with your leader or our team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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