The Plane is Crashing - Jump Out Soon! - Anonymous employee Paycom Employee Review

1.0
Feb 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay considering it's Oklahoma Benefits can be great $4 catered lunches are convenient Lots of close relationships with co-workers (from the trauma bonds). If you are willing to keep your head down and follow orders, you can make good money and last a bit.

Cons

You're working to benefit the shareholders. Every decision is based around the bottom line, even if it makes culture miserable. No job security- everyone is replaceable at any time, and unofficial "layoffs" come without warning. You'll lose teammates, and they will never backfill that essential role. Lack of executive vision across the organization and specific departments. It's the blind leading the blind. CEO is not business-minded and is willing to run the organization into the ground before admitting that there needs to be someone with more business acumen at the helm. Also, the CEO is the founder, CEO and president of the board. He has complete and utter control. Teams are short-staffed and overworked, and upper leaders avoid humanity or empathy like the plague. There's no flexibility or leniency on hours. It doesn't matter if you're working 10+ hours extra a week and skipping lunches. You better be there M-F from 8-5 every day. If you're late, you have to use your PTO. You must conform. Don't disagree with your superiors, don't show emotions other than positivity, don't say "burnout" or "workload".

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Paycom Response
4mo
At Paycom, our guiding principle has always been to help our clients succeed through our innovative and empowering software. By focusing on delivering exceptional results for our clients, we're able to drive organizational success, which in turn enables us to provide unique opportunities, invest in our team members' development and maintain a productive work environment. Our leadership team possesses a deep understanding of our industry and makes informed, strategic decisions that are guided by our mission. They’re also dedicated to ongoing communication and feedback with our employees to ensure that everyone has the opportunity and supportive space to engage in open discussions. Our team is available through hrmgmt@paycomonline.com if you’d like to discuss your experience further.

Explore other reviews about Paycom

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to meet new people every day, the environment and culture is amazing, and I am always welcomed wherever I go!

Cons

Stressful getting the hang of things. Took a couple months. Very worth sticking around because there is great potential to move up.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
5d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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