NOT a great place to work - Anonymous employee Paycom Employee Review

1.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

$4 lunch, great people who are all now trauma bonded

Cons

No opportunities to move up. Promotion and raise freeze for two years but apparently that only applies to people who ask for one. Lay-Offs like crazy. Up until laid off, I made 50% less than new hires doing my same role. Let go of entire Product/most of Software department which included analysts, designers, developers, IT, etc. These numbers continue to dwindle. Paycom does it cleverly so they don’t have to issue warn acts, but upwards of near 500 were let go throughout february. Despite preaching Paycom is stable and financially well, outside businesses know otherwise. -25% in workforce in just two years. No one uses their new “AI” which still doesn’t work. All of the reviews that boast 5 stars are either new people, hired by AI to write, or employees were micromanaged to write 4+ stars. You can tell by their copy and pasted script and copy and pasted job titles. So many people talk about leaving but can’t because OKC has little to no other job opportunities so everyone just bites their nails waiting to be laid off. Do yourself a favor and stay away. The stress isn’t worth it.

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Paycom Response
3mo
Your review includes several claims that reflect inaccurate information. Our leadership team takes great care in making decisions that align with our business goals and values, and this thoughtful, metrics-driven approach has enabled us to build an innovative organization with strong success and a relentless drive for excellence. We pride ourselves on providing innovative solutions and exceptional support to our clients and stand behind the quality and capabilities of our services. When it comes to reviews, all team members have access and the opportunity to leave authentic feedback about their experience. Furthermore, Paycom assures that reviews are in compliance with Glassdoor’s Community Guidelines, and while we understand that individual perspectives may vary, feedback is not scripted. If you’d like to discuss your employee experience further, please reach out to our team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

unlimited earning potential for higher performers tons of professional development & leadership growth opportunities strong culture focused on winning, accountability, & continuous improvement collaborative team environment with leaders who invest in employee success opportunity to make a meaningful impact on clients' businesses

Cons

fast paced // requires good organization & time management the first few months are a learning curve due to depth of products & process high expectations can sometimes be challenging if you are not self-motivated

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Paycom Response
20h
We couldn’t have said it better ourselves! This is a high-performance environment with strong development, collaborative teams and opportunities to drive real impact.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
3d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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