Great Pay and Benefits, but an Abrupt and Opaque Termination Process - Account Executive Paycom Employee Review

2.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and high compensation.

Cons

I was terminated 1.5 weeks into a five-week, out-of-state sales training with no prior warning and no clear explanation beyond being told I “wasn’t a good fit.” The conversation took place unexpectedly in a secluded room near security, where I was told I was to be on the next flight home. I was then left alone to process the situation while waiting for transportation. This came after a two-year interview process, multiple in-person meetings with leadership, and full transparency on my personal circumstances before accepting the role. At the time I started, I was on paternity leave with a newborn at home, and my wife and I had to make significant childcare and travel arrangements in order for me to attend training. I accepted the role under specific travel expectations, which were later extended, requiring additional out-of-pocket expenses for flights, childcare, and professional attire. I was also approved to fly home on weekends at my own expense, but once training began, that arrangement seemed to be viewed differently in practice despite having been discussed in advance. More broadly, the training culture appeared geared toward very early-career employees with minimal outside obligations and an expectation that work take priority over everything else. That was surprising given how transparent I had been with leadership about my family situation before accepting the job. I left a stable role where I had recently achieved Presidents Club and ranked third nationally in sales. I came in experienced, coachable, and committed, but was never given any indication of performance concerns or any opportunity to improve. After my termination, I was directed to HR for additional information. Despite multiple attempts through phone, email, and internal tools, I was unable to obtain any further clarification beyond the initial statement. Prospective employees should be aware that, in my experience, following the recommended channels for additional context did not result in further information or resolution. During the first week of training, new reps were also encouraged to post positive Glassdoor reviews before many had substantial firsthand experience with the company. Prospective candidates may want to keep that context in mind when evaluating online reviews. Overall, the experience reflected a lack of consistency and transparency in leadership communication from hiring through training and termination.

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Paycom Response
2mo
At Paycom, we operate with clearly defined performance expectations aligned to business needs and organizational priorities. This role isn’t for everyone, and not everyone makes the cut. If you succeed in training and into your first year, the rewards get even bigger. We’re also committed to maintaining a compliant workplace with established channels available to report any concerns: https://payc.me/governance. You can provide additional perspective to our team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Internal promotion opportunities often favor known quantities over external candidates Opportunity to evolve with the company through multiple technology cycles or market shifts Recognized for payroll automation, AI-driven innovation, and workforce management solutions.

Cons

No monetary bonus incentives on performance every year

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Paycom Response
17h
We're pleased to see your experience reflect the opportunities to develop alongside Paycom as we continue driving innovation and success. Thank you for sharing your 5-star experience!
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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