Too good to be true - Sales Representative Paycom Employee Review

1.0
Feb 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Okay listen up people. If it sounds too good to be true, it definitely is. In order to make the hundreds of thousands of dollars the recruiter and manager tell you about, you'll have to sell your soul first. On to the pros... I had some really great coworkers. The culture is not for most people, but if you fit in then you can succeed and do very well for yourself. The product itself is great.

Cons

Where do I begin... - Micromanagement, constant texts/ emails/ calls from managers about progress every morning, afternoon, and evening - Inexperienced middle management - they promote people that aren't ready to be managers and then just fire them when they're not performing. My FIRST WEEK my manager tried to catch me in a lie and accused me of gossiping about coworkers - which was not true. When I said it wasn't true, my manager tried to get me to throw other coworkers under the bus. I felt like I was in high school again. - If a sales person isn't performing they treat you like actual garbage and borderline verbal abuse. I honestly don't know how they get away with treating people the way they do. - There is no work life balance. It is only work. You will work long hours and you will not get vacation time. Working 60 hours was expected - you will eventually be fired if you don't comply. I've seen them respond to reviews saying that this isn't an expectation, but I assure you it 100% is. I was working 12+ hour days. - Sales people regularly cry in the office or have anxiety attacks. - They "encourage" sales people to write good reviews about the job. I was asked multiple times to write a good review, but couldn't do it with a good conscience. - They aren't trying to invest in long-term employees. They are turn and burn. If you underperform once, you're out. If you say 'hi' to the egotistical upper management the wrong way, you're out. - No job security. Management uses scare tactics to motivate. - If you go back and read reviews from literally YEARS ago (2010), sales people have been saying the exact same thing and NOTHING has changed. That should be an indicator of how well this company takes feedback.

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Paycom Response
9y
We appreciate you took the time to share your feedback with us. We’re proud of the successful culture we have established at Paycom, which is committed to innovation and best-in-class technology and appreciate you acknowledging the quality of our product. We strive to be both a partner and employer of choice. We work in a competitive industry which requires our sales representatives and their managers to work closely together to meet the organizations goals and we understand that the level of commitment and work-ethic required to be successful can be an adjustment for some. Regarding job security, Paycom grew by over 40 percent in 2016, accelerating the opportunity and reward’s possible for ALL of our employees. As for reviews, we do invite employees to leave voluntary, anonymous reviews but they are not required. Invitations are sent through Glassdoor to remain compliant with their terms of use. We do appreciate your candid review as we’re always striving to improve as a company by learning new ways we can better support our employees. We wish you the best for the future.

Explore other reviews about Paycom

5.0
Jun 24, 2026
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CEO approval
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Pros

The work is challenging and rewarding. Good benefits and pay, Always an opportunity to prove yourself and learn something new

Cons

Traffic and construction around the campus.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
4d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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