Paycom asked us to go on Glassdoor and leave an honest review. They communicated that if we felt we couldn't leave an "honest review" to come talk to HR. It didn't take many context clues to get what they were saying. However, I feel like as perspective employees you should know what you're getting into. Here is my truly honest review.
So you found Paycom. They enticed you with their $1 healthcare, catered lunches, year end party, and "competitive pay". They left a few things out though. To start, the catered lunch is usually pasta repeated week after week. Hope you like Italian 3 out of 5 days! Leave for lunch you say? Okay. You can. However, you will only have 30 minutes or less to actually eat your food. We get an hour, but because of traffic entering and leaving the building you'll need at least 20 minutes collectively to get out and back in. Depending on where you park, you could have up to a 10 minute walk inside. Happy lunch break!
There is absolutely zero work life balance. From the months of August to January, a time frame of which has the biggest holidays and family gatherings of the year, we are told to "not make permanent plans" and expected to cancel, stay late, and come in early with little to any notice. I missed one of my family holidays due to work. I was told that I was needed, and little consideration was given for my protest. I often wonder if the CEO spent Thanksgiving with his family and how nice it must've been. Hmm. If you don't show up for the weekend overtime session or stay after work (sometimes until 10 o'clock at night) you are shunned on your team. You can forget leaving at 5pm. You get to sit in slow traffic getting out to the main road for 15-20 minutes after work or you can choose to work and let it die down. Living anywhere more than 10 minutes from Paycom will leave you with an hour or more commute. Make sure you portion out 30 minutes to get into/out of the building for the morning rush. They have extremely poor entrances/exit strategies. Flex time and staggered shifts have been suggested for employees that don't deal with clients, but the answer received is simply a no. No explanation, just no. They tried a staggered 5 minute early practice that is still implemented, but due to the amount of new employees they've added along with walk time to your car, 5 minutes early is just not enough anymore. The new parking garage they built was nice, however it is now filled to capacity along with their parking lots. Getting there earlier is not the answer seeing as how you can get there 30 minutes early and still walk in late due to traffic built up OUTSIDE OF THE GATE. I will admit I am old in age and cannot walk as fast as everyone else, BUT my walking does not affect the time that much. Only slightly.
Their pay scale ranges from really great to really terrible. Any of the "sidekick" positions (those that aren't client facing) do not get much as far as pay is concerned. Specialists and management make great money as they would in any company, but if you aren't applying for one of those don't expect to be able to move out on your own or have any extra luxury that comes with having a full time job. At least not without loans from family or friends on a regular basis. To put it into perspective, my $300 car payment takes about a third of my pay for the month. Add rent, insurance, gas, groceries, utilities, etc. and you will quickly realize that moving out by yourself is simply not an option.
Now for my favorite screw you that they recently gave us. The year end party. Not only did they cancel it indefinitely and without prior notice, they canceled in the middle of year end. Our busiest time. The time we're expected to work our hearts out and cancel on our families. No notice, just canceled through an email. They said they would add things to replace this and they sure did! An overpriced mini market that only takes credit cards and then they gave us a couple more days off during the year based on how long you've been there. My position of 5 or more years received an increase, however those that worked only 2 years received no increase in pto. I thought this odd seeing as how first years got an increase. Shouldn't you take care of tenured employees before new ones?
The only thing I can honestly say without a doubt that is great is the $1 healthcare. No complaints there. If they changed that, I guarantee they would lose half of their psd department. Any department really.
Applicant beware. There used to be a lot of good things happening at Paycom. Then they wanted to expand and hire hundreds of people. This was needed for the work load. When companies do this though they forget where they started and who made them what they are. Us. I'm sure the rep from HR that is hired to answer these reviews will think of something witty and upbeat as a way to spin this review for good, but this is my honest opinion. I'm still here at the company. I still love the work I do. However, just because you love the work, doesn't make the company any less difficult to deal with. As Paycom has always *said*, they *understand* that the morale of employees is everything to them. This ideal has somehow gotten lost in the hustle and bustle of expanding. That should go to show you. While I love the work, the company is pushing me away. I am not the only one. People walk around psd and ncs in a frightened state afraid to lose their jobs over anything. ANYTHING. Something has to give. Working over 40 hours a week, everyone here should be able to afford rent, their car, and their life alone comfortably and until that happens you aren't doing your employees a service. You're doing them a disservice. There is a reason we fell from the top 10s. There is a reason that the turn over rate is so high. Listen. To. Your. People. There are those of us tenured employees that have some really great ideas to increase morale, but as seen with the new "feedback Fred" that was implemented in both PSD and NCS, all morale suggestions are pushed to the side and only those relating to processes are considered and established. I understand this is a business. That is not lost on me. You can't say Paycom culture is everything though when you don't put it first. Without your employees, you would have no present day Paycom.
