Pretty good company, but has some growing to do. - Quality Assurance Analyst Paycom Employee Review

3.0
Jan 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Company is expanding rapidly and could become a powerhouse. You will work with far more good people than bad. Job feels relatively secure due to extreme demand for workers. Gym and catered lunches are convenient. Company likes to promote from within, so there is no lack of upward mobility if you are willing to put in the work.

Cons

Paid Time Off could be much better. Many departments have frequent periods of poor work/life balance. If salaried, expect to stay late often, but don’t expect flextime in return. Getting in and out of the complex can often be a pain due to its location and a few other factors (add at least an extra 15 minutes to your commute).

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Paycom Response
8y
We’re glad to read that you recognize the value and upward mobility for our employees at Paycom. As someone who has been with the company for over a year, you are likely familiar with the tremendous growth we’ve experienced – including growth to our offered software solution. We acknowledge that while it may FEEL like quantity over quality with many projects moving along quickly – we’re as committed as ever to providing the best in-class payroll and HR technology solution for our clients. Paycom is committed to process improvement and we encourage you to share your ideas with your supervisor. We appreciate your feedback and will share it with the management team.

Explore other reviews about Paycom

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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