The Most Honest Review You'll Read - Anonymous employee Paycom Employee Review

1.0
Jun 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of pros when it comes to Paycom... the product is outstanding and cutting edge, the growth gives employees job security, the benefits are some of the best offered in OKC and some of the people you meet while working there will become some of your best, lifelong friends/mentors. My career with Paycom started off super promising and I was VERY proud of the things I was able to accomplish during my time there... but there were some warning signs along the way of what was to come down the road and I was always afraid of saying or doing the wrong thing. I learned fairly early on that if I didn't bleed Paycom green or "drink the Paycom Kool-Aid" as they say, my career would be non-existent and I would be considered as someone who was negative or no longer a culture fit. If management (across the entire company) would've been trained better on how to cultivate strong and meaningful professional relationships with their employees, I think people would be a lot happier, willing to work harder and overjoyed to be a Paycom advocate. Instead, most of the employees are brainwashed to believe that they will never do better than Paycom or that their career peaked when they came to Paycom, which overtime will start to take a HUGE toll on someone’s self-confidence. The company has a promising future if they would stop with the "we're better than everyone else, you would be nothing without us and you better be on your A game 110% of the time" mentality. I've heard it way too many times from people who have been there 6 months, all the way up to 10 years, across every. single. department.

Cons

Where do I even begin... I'll start with the childish, "I can't believe that's actually a thing" crap that they feed people. 1) You are told that you cannot wear red... especially to a meeting with senior leaders or the CEO. See, red is the color of Paycom's biggest competitor and you will quite literally be put on a "watch list" for wearing the color red. 2) You will be judged HEAVILY on your appearance. When you are working for a company that has a business casual dress code, you expect people to dress nicely and look put together... but if you have a bad hair day or a wrinkled shirt, expect to be pulled aside and questioned about your professionalism. Sometimes, they won't even give you the decency to have that conversation one on one and will call you out in front of your peers. I was in a meeting one time where a higher up told all of us that she pulls people aside who have expensive looking wardrobes and spends extra time with them because they "look" like they should be management. No wonder they have bumbling idiots running some of their departments. I was fortunate enough to never receive such criticism, but I can recall at least 4 instances where some of my co-workers were called out and the word embarrassed doesn't even begin to explain how they felt. 3) You will work your tail off and promised opportunities that will never come. As soon as you start gaining the courage to speak up and ask about those opportunities that you deserve, they will do something to knock you down or tarnish your character/reputation that will make it almost impossible to recover from. 4) If you don't participate in EVERYTHING that Paycom has going on (LEAD program, volunteer opportunities, Toastmasters, etc.) you will be looked at as an outcast and will automatically be uninvited from everything going forward. 5) The gossip is worse than what you experienced in grade school. Your character will be questioned based on whatever the rumor mill is churning out that week and your supervisor(s) will threaten to do some SERIOUSLY unethical things to prove their point. 6) Paycom is proud to tell people that they value their employees and that they have a great work-life balance... but it is all just a crock of crap. If you want to take some time off, expect for every little thing to be brought up and used against you as an excuse as to why that time off was not approved. Another thing that was a hot-topic around the time I left was mental health issues and the importance of taking personal days to decompress and start fresh. MANY of the positions at Paycom are very stressful, demanding and require longer hours to get the job done correctly. It can be very taxing at times and over the years I had heard of several people struggling with depression, anxiety, low self-worth and worse, brought on by the job, their co-workers/supervisors and even sometimes things that were happening at home that were just to difficult to keep secret. Every single person I spoke with said they were judged when they shared their struggles and that there was a noticeable change in the way they were treated moving forward.. and not in a good way. I am all for keeping your work-life and your personal-life separate, but sometimes the challenges that we have to go through can sometimes be too much for us to bear. If you have problems, don't expect sympathy, compassion or for anyone to understand what you're going through... and especially don't expect to be able to take the much needed time off to work on getting yourself better. I could go on and on but I will spare everyone an even lengthier review.

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Paycom Response
7y
We appreciate your years of service with Paycom and how your dedication helped grow the organization which is why your review saddens us. We agree that we have the best employees and an outstanding product. We realize that Paycom will not be a perfect fit for everyone and we don’t feel that Paycom is a good choice for anyone looking for an easy ride or to “peak early.” Our employees are our most valuable asset and we work hard to provide ample benefits and opportunity to learn and grow in their personal and professional lives. We do everything possible to ensure they feel empowered and appreciated. We offer a number of different avenues for employees to share feedback outside of Glassdoor and hope you took the opportunity to utilize them during your tenure. We do appreciate your candid comments and will share your feedback with the leadership team.

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5.0
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Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

2.0
Jun 17, 2026
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CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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