Good and bad all rolled up into one tortilla - Anonymous employee Paycom Employee Review

2.0
Dec 6, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Catered lunches= $4. Constant Paycom cheer leading & freebies (ie: shirts, pens, etc). On-site gym Medical care= $1 (not including vision & dental). Company wide participation events (ie: contests, trivia, fundraising). Employee recognition. Parties. Company is growing and there is good job security. Benefits are decent & there is a 401k plan with match. For many departments, generally consistent hours.

Cons

Lots of office politics. Cliques are not discouraged. The quality of your experience working for Paycom will depend on your department/team In my own team, employees with bad work ethics have been rewarded, good behaviors are overlooked. On the same note, rewards are often left to chance instead of merit. Don't expect to get most holidays off-- do expect to come in during inclement weather... or else. Not a lot of vacation or sick time. Internal growth is minimal outside of your own department, Paycom has few internal positions posted, most are for external applicants only . Lower level management has "training" on leadership by people inexperienced in leadership. Managers/leads don't understand what it means to be a leader as opposed to a "boss." The company calls itself a training company, but when 20 somethings are training on topics they have no experience with... lessons can't be taken seriously. Lacks diverse work force. Lots of fresh out of college, women, in their early 20s. This can make for a very "high school" atmosphere. No part-time positions. The interview process .... is just terrible on every level from tests to the interviewers being prepared.

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Paycom Response
12y
We are committed to continuously evaluating our policies and procedures within our organization and embrace the opinions of each of our employees. As such, we survey our workforce each year and found that 99% of our employees would recommend Paycom to their friends and family. We are very sorry to hear your cons and encourage you to reach out to any one of our leaders to discuss these topics; we would love the opportunity to learn from your experience. Our employees safety is of the utmost importance during times of inclement weather. In addition to providing first-class, extensive training to all Paycom employees, we also average 10-plus promotions a month and have clearly defined career paths for personnel to reach new heights within each department. Paycom is an equal opportunity employer and offers positions to passionate and motivated candidates no matter their age or race. Our leadership looks forward to hearing from you.

Explore other reviews about Paycom

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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