Impulsive Top-Down Leadership Decision-Making - Software Quality Analyst Paycom Employee Review

2.0
Dec 16, 2022
Recommend
CEO approval
Business Outlook

Pros

The team members you work with are truly caring and passionate about helping each other get the job done.

Cons

It's with a heavy heart that I have to write this, not only for myself but to shed light on the many people that have been negatively impacted by the top-down leadership style at Paycom. So many employees were loyal to paycom in the tech department; they were ready and willing to work the many years required to retire with the company. In return, the company which relies so heavily on its tech department, decided to provide a mere month's notice to its tech employees to go from a hybrid (one day in the office per week) to a full-time office environment. When the employees cried out for help - pleading for more time to make arrangements to make this change possible - the company responded with "use your PTO," "no, we won't be paying a penny more to you to ease the financial burdens of this change," or "no relocation assistance will be provided." It's difficult to express how uncaring or cruel the company's response was to these pleadings for assistance. These employees wanted to continue to working for Paycom - no one wanted to be forcibly pushed out. All employees in the tech department were promised the terms of employment would remain the same. Perhaps if we had more time to make this change possible, it wouldn't have been so detrimental to our lives of us and our families. To top it all off, the company made this abrupt change in the middle of the holiday season. Even if employees wanted to find other employment, it is almost as if Paycom made this change purposely during a time of the year it is next to impossible to schedule interviews. In addition to Paycom refusing to compensate it's employees an amount comparable to the increase in commute costs, daycare costs, insurance costs, etc., they pay approximately 20-25% less than the national average salary commensurate with role and experience level. Many employees excused this because they were loyal to Paycom and believed in the company. Now, not only did the company completely break the trust of its employees, they are essentially giving demotions in pay to its entire tech department by not compensating for the increase in expenses due to this recent change. It is the EMPLOYEES that built paycom that are paying the ultimate price. And Paycom's responses continue to be "thank you for your comment. We want you to know we hear you," but they do absolutely nothing to properly act and show the employees that built Paycom that they (leadership) really do care. There is little else I can say... I'm speechless that something like this has happened. All I can do is advocate for the team members that I care so deeply for - we are the ones that are suffering. We are the ones that have to uproot our lives because Paycom decided to ONLY give one month's notice. It really could have been different. It could have been done the right way. Unfortunately, thought was not given in this situation. It was an impulsive decision. Thank you for reading.

Explore other reviews about Paycom

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I've loved my time working at Paycom in the sales department in Michigan. We have an excellent team culture and there is a great work/life balance!

Cons

No cons, I see myself working at Paycom for as long as I can.

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Paycom Response
1mo
It’s great to see your experience reflect a strong sales team culture grounded in hard work and a supportive environment where people can succeed. Thank you for sharing!
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycom offers very competitive starting pay for the Oklahoma City area. The medical benefit is only $1 for employee only coverage. They also offer something called the Zero Card for medical coverage as well for no cost. Highly recommend using the Zero Card if able to be used. The card can save a significant amount of money. Many of the immediate supervisors and peers you work with are professional. Overall the people are a pleasure to work with.

Cons

There are a lot of changes going on currently. As someone who prefers stability the last two years have been extremely challenging. The workload seems quite excessive as multiple departments have been consolidated. In the last two years I had leaders change about every three months for various reasons. Automation within the company has eliminated many positions this past year. Changes have been made to the medical plans so that several medications are no longer covered. This is extremely unfortunate especially because no one was notified until after open enrollment was completed. One medication for diabetes treatment and weight loss was cut, the company response essentially was "we have a gym, please use it. "

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