Do not work here. - Software Quality Assurance Paycom Employee Review

1.0
Dec 30, 2022
Recommend
CEO approval
Business Outlook

Pros

$1 health insurance, direct coworkers are awesome and actually care about you more than the company

Cons

I cannot stress this enough, DO NOT WORK HERE. This company's mismanagement is on par with another failing tech company being eviscerated from the top down. Paycom will burn you out and throw you away like you mean absolutely nothing to them. Prior to December 13th, my experience at Paycom could be summarized as overall alright but certainly not fulfilling. I struggled to be able to do my job after our product management department experienced a high level of turn over after horrible mistreatment. This caused a ripple effect throughout the tech departments as a whole. Highly aggressive deadlines are set with no consideration for team's work loads. December 13th, they announced QA will be returning full time in the office January 16th (MLK Day by the way). The reasoning blamed our lack of communication and degradation of company culture. No statistics or data was given how this would increase productivity like they claimed it would. This obviously upset many employees as developers are being given until March to return to a 3/2 schedule opposed to 4/1. Employees were promised in their offer letters their position was remote and they allowed recruiters to promise this up until the day before. There were people that literally started on Monday thinking their job was remote 4 days and in office 1 day and the very next day were told that their schedule was now 5 days in the office. Many employees were also upset that a month during Christmas time is not enough time to find full time childcare for their new schedules. So in response to this anxiety and concern, the company opened a forum page for people to ask questions. Only vague boilerplate answers were given with zero empathy for people's feelings. Then two full weeks later they decided we must pay for speaking up that this treatment wasn't showing the company values they preach to us; they fired almost 2 dozen people. They couldn't stand the fact their precious ratings here dropped so much and the fact people posted online that they were looking for a new job. The department atmosphere right now is incredibly bleak. Everyone is scared for their jobs and afraid what Chad will do next. People are fleeing as fast as they can. I cannot stress enough, do not come work here. The treatment Chad and his goon squad has put us through the past three weeks is borderline emotionally abusive. All of this going on during Christmas all the while many large scale development projects are due. Even if you don't get fired or you don't mind working in an office, you will end up burnt out and overworked. The pay isn't even good.

avatar
Paycom Response
3y
We understand you are frustrated and appreciate you taking the time to describe your concerns. At Paycom, our growth means we move at a different speed and trajectory than most, which also presents a lot of opportunity for our teams. We recognize everyone processes change differently and that change can be difficult. Beginning in August 2021, we began slowly returning to the office and have seen tremendous momentum from the groups who returned to our campuses, which has helped our people be more successful. For the company we are and the goals we’ve set, this is the best decision to continue our rapid growth. While we will not comment on individual circumstances, employment decisions were made in accordance with applicable laws. If you have further questions, we encourage you to contact hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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