Run - don't walk! (away) - Specialist Paycom Employee Review

1.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Note: this review was originally posted on Jan 8, but then flagged and removed.* Excellent PTO options. The pay may also be competitive in some departments compared to other employers. Also having Paycom on your resume looks really good in the state of Oklahoma, but I’m not sure how “pro” that is - sometimes it just means you’re *really* good at masking trauma.

Cons

Did you ever play “pick up stix” as a kid? Working here is kind of like that. Or maybe Jenga. Both of which I’m sure are available in the cafe to play during a break you’re allowed to take but upon your return get questioned why you “needed it”. 1:1s are supposed to be for the employee to talk about questions or concerns with their leader and should only last 15 minutes. However for some departments each meeting is documented by the TL and used as kindling for a rainy day. Be careful what you say or divulge, as none of it is for you. It’s for them. And when I say them, it’s anyone that’s not you. Even your other team members will find out what you said in a 1:1. It’s really fun. At-will employment laws are a joke. The new year began with what sounds like layoffs but were actually mass firings that appear to be budget related (or maybe age related depending on how you look at it). People were terminated the first week of the new year for “performance issues” while many having zero pips or official documentation acknowledged by the employee that they had performance issues to fix, but made the most in their department, all budgets were being scrutinized in the weeks and months prior. Who else smells Eddie’s and cafeteria sushi here? This reduction in the “winning” paycom workforce left the remaining employees nervous and frankly terrified that they are next, or are now in a position to NOT use that amazing PTO due to leaving their respective department too short-staffed (again, not their fault). paycom loves to spout off about how much they value their employees, but then the new year comes and suddenly it’s easier to find a parking spot for those that survived this round. The people that were fired this past week were hard workers - worked their butts off and were extremely valuable to paycom. They lived and breathed the good word of the Paycom gospel - and now they’re battling it out for interviews and hoping their unemployment claims are approved, all while thinking they did something wrong to deserve this. You have great (former) employees that BLED GREEN FOR YOU wondering how they failed you. Guess what - they didn’t. YOU. FAILED. THEM. The kicker? Everyone that was let go last week most likely did the jobs of 2 or more people already, meaning the folks that are left will be doing the work of 3 or 4 people, all while training the “new college grads” that come in for a “great starting pay being fresh out of college”. I don’t know where this ship is going, but I feel like someone should be shouting “iceberg ahead”.

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Paycom Response
2y
As a company built on a values-driven, purpose-first culture that strives to care for, support and empower all team members, we recognize that our employees are our greatest asset. All feedback is received by our leadership team and used to improve and enhance the employee experience. We encourage you to have an open conversation with your leader or HR Business Partner to discuss your concerns further. In addition, you can utilize Paycom’s anonymous reporting hotline, which can be found on our website under the Governance Documents section of the Investors page.

Explore other reviews about Paycom

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to meet new people every day, the environment and culture is amazing, and I am always welcomed wherever I go!

Cons

Stressful getting the hang of things. Took a couple months. Very worth sticking around because there is great potential to move up.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
5d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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