Went from loving it, to dreading it - Anonymous employee Paycom Employee Review

2.0
Sep 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, most team leaders are amazing

Cons

Pay USED to be competitive, now we are mainly all salaried and still work a ton of overtime, constantly changing your roles and responsibilities to where it’s impossible to keep up, overloaded with clients and tasks, things are consistently getting worse and not better. 90% of my department (and that’s me being generous) are miserable and want out. There’s just no where else to go right now. I used to have a blast at work. They used to do things for us all the time. Now we’re lucky to get shirts once a year that we can’t even wear to work anymore . No more thunder tickets. No more quarterly outings at the Zoo or Frontier City. No more ice cream carts pushed around just because. It was truly so nice. Transferring is nearly impossible right now because turnover is so high. It’s awful.

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Paycom Response
8mo
As a growing organization, we're constantly evolving to meet the needs of our clients, employees and market. We encourage our team members to be adaptable in the face of change, just as we expect our leaders to empower their teams with the tools and resources needed to excel. We recognize that investing in our employees is essential to delivering exceptional service to our clients - one of the reasons we continue to offer award-winning compensation and benefits, year-round employee-engagement events and numerous development resources to support the growth and well-being of our team members. We truly value our team members and recognize the hard work and dedication they bring to our organization. We’d like the opportunity to learn more about your experience and strongly encourage you to initiate a conversation with your leader or our team by reaching out to hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to meet new people every day, the environment and culture is amazing, and I am always welcomed wherever I go!

Cons

Stressful getting the hang of things. Took a couple months. Very worth sticking around because there is great potential to move up.

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Paycom Response
1w
We're proud of the welcoming, collaborative culture at Paycom, and it's great to see that come through in your day-to-day experience. Thank you for sharing!
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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