Client Services are extremely short staffed and management doesn’t care. - Client Services Paycor Employee Review

1.0
Mar 29, 2018
Recommend
CEO approval
Business Outlook

Pros

There are some wonderful people that work here. The product itself is a great product. Not much else to say.

Cons

As long as you are not in Client Services, you will have a great work/life balance. Support is so short staffed that specialists are working late into the evening and also coming in on the weekends and still cannot keep up with their work loads. When asking about when new hires will be starting, managers won’t answer. Every activity must be recorded in Salesforce. If someone takes 30 calls a day and answers 40 emails with each taking over a minute to enter in, that is a lot of time during the day that could have been spent actually helping clients.

Explore other reviews about Paycor

5.0
Jun 23, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Loved my team and the people I worked with.

Cons

I didnt really think there was any

1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck hits on time every two weeks.

Cons

I wanted to like working at Paycor. The product has potential and the pitch during the interview process sounded promising. But the reality of day-to-day life here is a far cry from what's advertised. Micromanagement is rampant. Leadership tracks every minute of your day — from login times to bathroom breaks — yet somehow trusts no one to make even the smallest decision independently. You're treated like a number, not a professional. There's zero autonomy, and any attempt to take initiative is quickly shut down. The leadership team is deeply out of touch. Many managers got their roles through tenure, not merit, and it shows. They struggle to answer basic questions about the industry, lean on buzzwords in meetings, and consistently make decisions that anyone with relevant experience would know to avoid. When things go wrong, blame rolls downhill fast. The culture is toxic and cliquey. If you're not in the right social circle, advancement is nearly impossible. Favoritism is blatant, feedback is rarely constructive, and the "open door policy" is a joke — speak up and you'll find yourself quietly pushed out. The work environment doesn't help either. High turnover means institutional knowledge constantly walks out the door. Morale is low, burnout is high, and HR seems more interested in protecting the company than the employees.

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