1. The internal tech stack needs to be streamlined and organized to create more efficiency. Right now our internal tools are all over the place and will at times create headaches on where to go for an internal process. I believe this is being worked on, but it is something that needs to improve to only aid in further growth from the individual contributors. (pro tip...check out Vendr and Okta) 2. This isn't a huge deal but could be a conversation for improvement, and this with pay. If the job is both account/client management + selling to close new business, than the pay should reflect that. I say it is not a huge deal because the role is in line with industry average. However if you want to retain top talent and go after top talent, it wouldn't be the worst idea to bump the base (guaranteed) pay up a little higher.