HCM provider - Customer Success Manager (CSM) Paycor Employee Review

4.0
Mar 3, 2023
Recommend
CEO approval
Business Outlook

Pros

The people Benefits Culture remote first environment

Cons

Training, sink or swim environment, they are great with promotion and opportunity which then can leave experience gaps

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Paycor Response
3y
Thank you for your feedback. We're happy to hear that you enjoyed working with us and appreciate our benefits and culture. We also appreciate your feedback regarding the challenges you experienced. We understand that the training process can be overwhelming, and we are constantly working to improve our onboarding and training programs. We are committed to creating a supportive and collaborative environment where our employees can develop their skills and grow their careers!

Explore other reviews about Paycor

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote-first company, flexible hours, very realistic/understanding that human beings work here, not automatons.

Cons

I have none. Honestly. Happiest I've been as an employee in any job I've ever had.

1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck hits on time every two weeks.

Cons

I wanted to like working at Paycor. The product has potential and the pitch during the interview process sounded promising. But the reality of day-to-day life here is a far cry from what's advertised. Micromanagement is rampant. Leadership tracks every minute of your day — from login times to bathroom breaks — yet somehow trusts no one to make even the smallest decision independently. You're treated like a number, not a professional. There's zero autonomy, and any attempt to take initiative is quickly shut down. The leadership team is deeply out of touch. Many managers got their roles through tenure, not merit, and it shows. They struggle to answer basic questions about the industry, lean on buzzwords in meetings, and consistently make decisions that anyone with relevant experience would know to avoid. When things go wrong, blame rolls downhill fast. The culture is toxic and cliquey. If you're not in the right social circle, advancement is nearly impossible. Favoritism is blatant, feedback is rarely constructive, and the "open door policy" is a joke — speak up and you'll find yourself quietly pushed out. The work environment doesn't help either. High turnover means institutional knowledge constantly walks out the door. Morale is low, burnout is high, and HR seems more interested in protecting the company than the employees.

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