Pros
I've been around for 6 years. I manage 2 locations. Store teams are excellent and work hard for pay that is far less than competitors. We always manage to have fun despite tedious moments and an overbearing workload. Overall the experience has been ok, mostly due to an excellent PTO structure that is very generous.
Cons
District management fails to realize the hard work and effort that teams put in every day. If a task can't be completed, 90% of the time it is due to creating a great shopping experience for our guests. When I'm present for a DL visit; DL is very nice, accommodating and complimentarily to me alone. Managing 2 locations, my teams bear a majority of the workload. Regardless of that assertion, my staff is only praised by me. When I'm off or in a different location for a DL visit; I return to a staff that is beaten down with little morale or energy, after being picked at for minutiae that was completed at full direction from DL after a previous visit. **(Example: Visit #1 SL present; "Your hosiery wall is so neat and organized, can I take a photo to send to the district? I think it would send a better message on wall B. Let's do that by the 3rd, text me when it's complete". Done. Visit #2 SL not present; "Why is the hosiery on wall B, it looks bad there. Who directed you to do this"?)**This behavior is not isolated to my locations. If field leadership is so overworked by 20 stores that they cannot recall direction of that nature, make a change or reduce their workload. Note - current DL has only been in place for 1.5 years.