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Payless ShoeSource

Is this your company?

Be prepared to work and work hard. That won't be enough though. - Key Holder Payless ShoeSource Employee Review

3.0
May 14, 2017
Recommend
CEO approval
Business Outlook

Pros

The weekly pay The customer service training you receive due to the hard selling tactics Payless Has within the SMILES routine . Looks great on a resume in sales.

Cons

Where do I begin? tons of shifts for full timers but the workload is insane for one person. you are expected to Open and close the store, train staff, Do bank deposits , Open shipments , Tag an entire store , each box individually and if you don't move fast enough and Customer service at the same time? then you are degraded by Management. Constantly hassled to make insane sales goals and units per transaction. A customer leaves the store and comes back? that drops your conversion and you get yelled at. Don't greet every single customer that enters the store in busy days? you get yelled at. go to lunch and leave the store? you get yelled at. Have a day off and the management needs you to come in? you better answer your phone or else you are threatened .

Explore other reviews about Payless ShoeSource

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy cashier register use and customers

Cons

A lot of returns without receipt

5.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome great people there back then

Cons

Not really any worth sharing

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