If you are looking for positive support and an opportunity for advancement do not apply. - Anonymous employee Payless ShoeSource Employee Review

Since the arrival of CEO Matthew Rubel the company culture has become unbearable driven by harrassment intimidation and unattainable goals.Threats and coertion in order to attain "acceptable" customer satisfaction numbers are a daily occurence.The message is make these constantly rising "goals" or else.The result is not only inaccurate but false and this is evidently the objective of senior management ie. Matt Rubel.The customer satisfaction "improvements" are proudly announced during quarterly earnings reports.How many other numbers are flawed?