Pros
was compensated very well and promoted to better positions in the past. I was hired 9 years ago and promoted very quickly and paid very well. I loved Payless and loved my job! Then Matt Rubel became our CEO and the company just changed. We were threatened all the time and told how much we stunk. We were made to harass customers and our payroll was cut so much we couldn't even schedule enough employees to handle the RIDICULOUS workload. Towards the end I actually had stomach problems from the stress this company put me through.
Cons
way too much paperwork, ridiculous customer service modules to follow...absurd payroll to run store. I actually found errors in the sales figure for my store and took it to my district manager where it was discovered (after they belittled me) that YES I was right and the sales figures were wrong! If those figures are wrong what else is inaccurate (like customer service scores) I could be way up one week and never so much as got a pat on the back but if ONE score was called in the next week and it was under a 67 I was screamed at and threatened. Within one year 21 managers were fired or stormed out of their stores. They don't pay enough for the stress they put you through.