Stressful times await at this time if year EVERY year, especially for client-facing staff. It’s understandable that you wouldn’t want to staff for YE throughout the year, because the volume of work isn’t there all year, but it makes for a very stressful few months. The volume of clients gets to be unmanageable for a 40 hour work week, and OT requires approval. This time of year, there is no work life balance, when you actually want it the most.