Overworked and understaffed - Account Manager Paylocity Employee Review

3.0
Jun 6, 2019
Recommend
CEO approval
Business Outlook

Pros

I guess the pay is decent

Cons

You are overworked and assigned so many accounts that you are unable to keep up with the level of attention and detail needed to meet your goals. Very stressful job and managers who are clueless on how to actually manage a team!

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Paylocity Response
6y
Thank you for taking the time to provide your feedback! We are always working on improving our training programs so that Account Managers feel well prepared and knowledgeable on our system. I will be sharing your feedback so that we can continue to make great improvements. If you would like to discuss further, I can be reached at tknopf@paylocity.com.

Explore other reviews about Paylocity

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent compared to the market and the tech is solid.

Cons

The company is abandoning their strategy of "partner first" and is doing their best to become a worse version of Paychex/ADP... Every decision that comes from the top seems so disconnected with reality. Turnover is a huge problem. In just 12 months I've had turnover in my director, channel partner managers, channel support, partner services, RVP, SDR, and more. It's impossible to get anything done when every position around you is a revolving door. Everyone I speak with across lines of business has a similar story. It is a mess across the entire org.

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