It's a job. - Technical Support Specialist II Paylocity Employee Review

- Management does not "have our backs" it seems like they take every opportunity to cater to other departments rather than support our own. - Excessive workload - Almost 8 months straight of having required overtime on every other Saturday - As HR does, they do not care about their employees or employee interests, just about looking good to shareholders. - Exceptional Performance gets you nowhere. No higher wages than an under-performing colleague that gets the same promotion and pay raise simply because they have been there long enough. - Constantly having to fix others mistakes. - The job is "Technical Support" yet we spend the majority of our time teaching others how to do their job. It's more of a Learning & Development role than actual troubleshooting. - Benefits are there, but they are by no means good for the area. - They preach Culture/Values but rarely does the company actually practice them. Same with the "Work/Life" that is preached. They want us to be in "a good mental place" then require overtime when we get a little busy instead of hiring competent people for the department and making sure we have our staffing needs met.