Understaffed and Micromanaged - Account Manager Paylocity Employee Review

2.0
Jun 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits are good Free snacks, team engagement, and semi frequent swag

Cons

The current job is unreasonable. Paylocity is adding clients quicker than they can hire Account Manager and it results in overworked and underappreciated employees. They do hire frequently but not enough to accommodate the new business and the high turnover of employees who leave the company. Burnout is common and leadership micromanages to the point of misery. Every second of your day is watched (down to bathroom/water breaks) and acceptable metrics are impossible to achieve. Very little support or assistance from leadership.

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Paylocity Response
6y
Thank you so much for taking the time to share your feedback, and for allowing us the chance to address your concerns. Also, the benefits, snacks and swag definitely add to the fun of working for such a cool company! Paylocity puts a lot of effort into ensuring all employees feel appreciated, and leadership sets the tone of our company. We are concerned to hear you felt underappreciated, and about the lack of leadership in your area of work. We are always striving to get better and will keep our promise to our employees of listening to them so that we can continue to evolve and improve.

Explore other reviews about Paylocity

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent compared to the market and the tech is solid.

Cons

The company is abandoning their strategy of "partner first" and is doing their best to become a worse version of Paychex/ADP... Every decision that comes from the top seems so disconnected with reality. Turnover is a huge problem. In just 12 months I've had turnover in my director, channel partner managers, channel support, partner services, RVP, SDR, and more. It's impossible to get anything done when every position around you is a revolving door. Everyone I speak with across lines of business has a similar story. It is a mess across the entire org.

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