Too much work! - Account Manager Paylocity Employee Review

Unrealistic work expectations. As an account manager, I’m the only one at Paylocity that talks to clients. No other teams pick up the phone and talks to clients. So what does that mean? I’m taking over 30 calls and emails a day. And I’m switching between calls and emails all day long, making it almost impossible to focus on one thing at a time. And you want me to answer all my emails in 4 hours and attend trainings and meetings, and learn all the new products we release and give great customer service? When do I have the time? It’s an unreasonable amount of work to expect from employees. No wonder why people are quitting or everyone who stays says it’s too much work. I’ve been here for a while and I see it getting worse each year.