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      Paylocity

      Engaged Employer

      Paylocity reviews

      Horrible - Account Manager Paylocity Employee Review

      1.0
      Aug 30, 2021
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and time off

      Cons

      Coming from another payroll company as an account manager this place is awful. You don't actually mange accounts. You spend most of your day in a phone que which they neglected to mention during the interview process. The calls are non stop all day and your own clients can't get a hold of you. This is a call center job that they disguise as account manager. Please don't be fooled, this was the worst decision I have made.Not to mention there was no training that actually apples to the job.

      avatar
      Paylocity Response
      4y
      We appreciate you voicing your thoughts and concerns. We do put a lot of time and consideration into our training for Account Manager to set them up for success in their role, including a scenario-based learning approach incorporating knowledge checks and check points along the way. We strongly suggest leveraging zoom hotlines/leadership lines for questions, PEAK, and mentors after completing training for support with any questions along the way. Please do not hesitate to also speak with your manager directly for added support. We want to ensure that you are confident and equipped to successfully assist with client needs and have a positive experience at Paylocity.

      Explore other reviews about Paylocity

      5.0
      Jun 9, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

      Cons

      Pay is slightly less than competitors but work life balance and culture make up for it.

      1.0
      Jul 6, 2026
      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teammate relationships during difficult days.

      Cons

      Paying out executive bonuses and Sr leaders while mid-level and lower employees had their bonus removed and their stock options taken away. This company is the epitome of making the rich richer while allowing the employees who are busting their bottoms to drown without monetary compensation. It was heartbreaking for me to see my team unable to receive any bonus monies while our executives received millions even though the decision they made resulted in the stock price dropping by over $100.

      4
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