They do not offer adequate training to their employees. The workload is insane and you have to work OT just to keep up. There is no time to continue to train you on what you really need to know once you are out there so clients get upset with you. You are on hold with clients trying to help them looking for someone to help you. You also have to answer emails that are sent to you but only have one hour to do that a day. Micromanaged down to the minute-you only get 5 minutes a day to go to the bathroom and have to work through your lunch and break so you do not get behind and in trouble for letting emails get behind. They send you trainings on how not to be stressed but there is no time to watch them!!!!