National Sales Support Representative - Anonymous employee Paylocity Employee Review

5.0
Jul 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is said that the funnest people to be with are salespeople, that is true about the people working in National Sales Support at Paylocity. This department if filled with great people, with great work ethics, in a fun environment. That is a recipe for success. I worked in NSS as a rep for 19 months and I enjoyed the experience it gave me and the people that I was able to meet. Casual work environment, no suits and ties. The relaxed environment allowed me to work harder. While there is a ton of fun to be had within the department, especially within the Game Room, we do work hard. It is not uncommon to see reps that choose to stay an extra 3 hours on certain nights of the week. They aren't forced to do this, they are just that driven. If that's not a reflection of the people within the department and the strength of the management team, then I don't know what is. This is a SALES Job. If you work hard, you will make money I guarantee it. On top of the commission and salary, there are games and team contests going on all the time. The purpose of these is to put money in the reps pockets. If you are competitive and driven by: success, money, career advancement, or recognition; then NSS is right up your alley. Paylocity is a growing company, so there are opportunities for upward mobility, whether that be in this department or others. NSS does ask you for a 12 month commitment before moving to another position, at that point you can explore other opportunities in areas that you may have interest in. These opportunities are not simply limited to the Sales department, they could be in marketing, implementation, sales management, training, or finance. You name it, you are given the opportunity to define your own career path. It was a great decision to come on board with NSS in December of 2013.

Cons

In NSS you are expected to make phone calls. This is an inside sales position. You will be making phone calls for the majority of the day, each day while you are in NSS. While it is repetitive, there are a ton of incentives and contests to keep you driven. The key to being successful in NSS, is to maintain a positive attitude. While it can be discouraging from time to time, with the rejections you will get, you have to remember that this is sales. Stick it out and make the dials and I guarantee that you will be successful.

Explore other reviews about Paylocity

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Teammate relationships during difficult days.

Cons

Paying out executive bonuses and Sr leaders while mid-level and lower employees had their bonus removed and their stock options taken away. This company is the epitome of making the rich richer while allowing the employees who are busting their bottoms to drown without monetary compensation. It was heartbreaking for me to see my team unable to receive any bonus monies while our executives received millions even though the decision they made resulted in the stock price dropping by over $100.

4
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