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      Paylocity

      Engaged Employer

      Paylocity reviews

      Paylocity not being employee focused - Account Manager Paylocity Employee Review

      1.0
      Jul 24, 2023
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide healthy snacks everyday and lunch on Thursdays. Their benefits and training are great.

      Cons

      You don’t have set working hours. You will work until you’re off the phone with a customer which can be 10pm and beyond when you’re scheduled to leave at 6pm. Their managers don’t respect employees with families or children. The Account manager role is hard because the training never prepares you for what the client will call about and help doesn’t exist at times. Other positions their look great, my position as Account Manager 1 was awful. I left a week after my 11 week training because they wouldn’t accommodate me leaving at my specified time. Spoke to my manager about my concern and she stated my daughter was my problem and I needed to figure it out. During busy times they cut your lunch by 30 minutes and expect you to be on the phone immediately. They block out November through February for vacations. You have to be at work no matter what those days.

      avatar
      Paylocity Response
      2y
      Thank you for sharing your thoughts! We take your concerns very seriously. At Paylocity, we strive to maintain a positive culture where all employees can succeed and grow in their role. We do not tolerate bullying and are looking further into this. For immediate support, please connect with your People Relations Partner to discuss your concerns. We hear you and we thank you for sharing your thoughts and feelings.

      Explore other reviews about Paylocity

      5.0
      Jun 9, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

      Cons

      Pay is slightly less than competitors but work life balance and culture make up for it.

      2.0
      Jun 19, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits; 90% of the ppl that worked there were the best and really did great work.

      Cons

      Made employees choose between having MLK Day off or Juneteenth- both which are federally recognized holidays. Excuse was that our customers are open on those days so we need to be open. So as a company, we had to pick which would be a paid holiday and everyone chose Juneteenth because it was in the summer. I think we got a floating holiday to use for any other holiday we wanted off that wasn’t recognized by the company. As you can imagine, this racism was prevalent in management/leadership. My team was the most diverse team and we all got restructured/laid off. There’s a lot of ego and control issues in this company, especially in Talent Acquisition.

      5
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