Ugh - Technical Support Paylocity Employee Review

1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

The team itself is great.

Cons

The tickets are getting worse and worse and we get paid less than account managers to solve their issues on top of many other hats. Make it make sense.

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Paylocity Response
1y
Thanks for sharing your feedback. It’s great to know you value your team, and we want to make sure you feel supported in all aspects of your role. We recognize that challenges like ticket complexity and workload can impact your experience, and we encourage you to connect with your leader to talk through your concerns. Your voice matters, and we’re committed to creating an environment where everyone feels valued and set up for success.

Explore other reviews about Paylocity

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Teammate relationships during difficult days.

Cons

Paying out executive bonuses and Sr leaders while mid-level and lower employees had their bonus removed and their stock options taken away. This company is the epitome of making the rich richer while allowing the employees who are busting their bottoms to drown without monetary compensation. It was heartbreaking for me to see my team unable to receive any bonus monies while our executives received millions even though the decision they made resulted in the stock price dropping by over $100.

4
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