Inconsistent - Account Manager - Client Services Paylocity Employee Review

2.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Open door policies for employees to management Training provided prior to starting the role, and trainer, Trystan Potter, was highly knowledgeable / beneficial to success in the role. Turnover is high & it directly affects client trust in the company - and their distaste is immediately directed at you. Benefits: Volunteer Hours, PTO, Sick Time, Health, Dental, Vision, 401k

Cons

The picture that is painted is beautiful, but the reality is dim. Job Opportunities are plentiful, but the position is contracted for a specified amount of time - 12-18mos - before you can change positions/develop career. No alternative scheduling options. Declines ADA accommodations.

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Paylocity Response
1y
Thank you for taking the time to share your experience! We’re glad to hear you appreciate our open-door culture and found value in the training you received. We also hear your concerns around turnover, accommodations, and long-term career development. At Paylocity, we’re deeply committed to growing careers from within. For Account Managers, there are clear career pathing opportunities, and we continue to invest in resources and development programs to support that growth. While some roles have time-in-position guidelines, these are designed to ensure meaningful skill development and long-term success. We encourage you to continue this conversation with your leader or People Relations Partner. Your voice matters, and it's through honest dialogue that we’re able to learn, grow, and make meaningful progress together.

Explore other reviews about Paylocity

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent compared to the market and the tech is solid.

Cons

The company is abandoning their strategy of "partner first" and is doing their best to become a worse version of Paychex/ADP... Every decision that comes from the top seems so disconnected with reality. Turnover is a huge problem. In just 12 months I've had turnover in my director, channel partner managers, channel support, partner services, RVP, SDR, and more. It's impossible to get anything done when every position around you is a revolving door. Everyone I speak with across lines of business has a similar story. It is a mess across the entire org.

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