Things are changing in 2025... - Executive Account Manager Paylocity Employee Review

3.0
Jun 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is decent considering what other customer/client service jobs are paying. You get benefits on day one of starting. Your co-workers are awesome and the direct managers are easy to work with.

Cons

If you're considering joining the team...somethings to think about. The EAM team workload is increasing. We have a dedicated base to service, but have to be in a phone queue, which can often get hectic (especially towards the end/ beginning of a quarter and/or year). Leadership may try to make it seem like it's not that bad during the interview process...but when you start getting messages about your adherence cause of the workload you're under...it becomes that serious. You do have an hour off the phones to work on projects, but...will likely need to stay after your shift to finish up work. You will need to be in role 12-18 months before you can switch to another role within the company.

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Paylocity Response
1y
Thank you for taking the time to share your experience. It’s clear you care about the work, your clients, and your team, and that doesn’t go unnoticed. We’re glad to hear you’ve built strong relationships with your coworkers and that your direct leaders have created a supportive environment. We also hear your perspective on the EAM team’s workload and the challenges of balancing client calls with project work. Your feedback helps us take a closer look at how we’re supporting our people in delivering great service while maintaining a manageable workload. Career growth and internal mobility continue to be top priorities at Paylocity, and we’re constantly evaluating how we can provide more transparent and accessible paths forward. We appreciate you using your voice and encourage you to keep the conversation going with your leader or People Relations Partner, they’re here to support you.

Explore other reviews about Paylocity

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Teammate relationships during difficult days.

Cons

Paying out executive bonuses and Sr leaders while mid-level and lower employees had their bonus removed and their stock options taken away. This company is the epitome of making the rich richer while allowing the employees who are busting their bottoms to drown without monetary compensation. It was heartbreaking for me to see my team unable to receive any bonus monies while our executives received millions even though the decision they made resulted in the stock price dropping by over $100.

5
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