Not so good - Customer Service Representative Peak Support Employee Review

3.0
Aug 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote job Equipments are provided

Cons

Salary too low, workload is too high HR Department is not responding, it will take a week to reply Management doesn't care about their employees, they are just following the clients, Team Leaders are not good, some of them are power-tripping If the clients need to downsize the account, they will terminate you without a basis

Explore other reviews about Peak Support

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

People‑first culture Experienced, high‑quality talent High client retention and referrals Remote‑first, modern operations

Cons

This is me reaching, but at times I do miss being in a physical site, just to be able to have that tangible interaction vs virtual.

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and schedule, benefits also good.

Cons

management pretends to care about you and acts like the company is people first but it is absolutely not.

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