Lost direction - Technical Support Specialist Pearson Employee Review

Users say... "Most people at Pearson are great to work with and want to do the right thing." "Good benefits when your employer doesn't actually have an issue when you use it." "Good work life balance in the sales department of school and higher education but not in other areas" "Work life balance is pretty good and your schedule can be very flexible with options to work from home." "Great colleagues and work that is very meaningful" 

Users say... "Low pay; promotions are impossible to get if you don't want to go into sales" "Management was poor and unfair at times" "Low salary and hard" "Constant reorganizations and layoffs have led to poor revenue." "Many leaders including line managers do not interact with their teams."