Remote work with frequent calls, but training lacks depth - Customer Service Representative Pearson Employee Review

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote position with a lot of calls

Cons

Not adequate training for employees

Explore other reviews about Pearson

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

> Good flexibility and work enviornment

Cons

> Hours force you to stay late sometimes

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

From home and relaxed working environment

Cons

They never know when the project will end or start so you can’t line up other work. Projected end 16th and we end 10 days early? Thats a lot of wages now I don’t have.

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