the work was much more difficult than it should be - Customer Service Representative Pearson Employee Review

2.0
May 18, 2011
Recommend
CEO approval
Business Outlook

Pros

benefits are good, products are good, middle managers are competent

Cons

senior managers are not very good, work is very complicated and unnecessarily so

Explore other reviews about Pearson

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful Environment, and excellent benefits. Great work life balance. Great incentive bonuses.

Cons

Limited Overtime available to increase profits,

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Not much else.

Cons

No lunch break, no breaks in general, can’t go to the bathroom for hours on end, the managers’ daughter gets special treatment because her mother is in charge. Constant criticism and unfair treatment.

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