Great on so many levels - Customer Success Manager Peek Employee Review

5.0
May 24, 2018
Recommend
CEO approval
Business Outlook

Pros

- Management is excellent in all departments. They strive to help you in any way possible. Their goal is to help you succeed and truly do care about their peers they manage not only from a business aspect but on a personal level as well. - The culture is vibrant and fun. They do an excellent job finding people that not only fit the culture but the culture fits them. - They truly care about their employees and thrive to make sure everyone is happy and rewarded for the hard work that is put in with fun activities, promotions, bonuses, etc. - There is lots of room for growth in your own personal development/career. - Travel opportunities across the country and world.

Cons

- It's a start up so there are going to be some long hours. So be prepared to work like you have never worked before. Where much is given, much is received is especially true here. So if you are looking for a job to just be lazy and browse the internet, then this is not the job for you. The people that thrive here are hard working/proactive employees who go above and beyond their normal "job description".

Explore other reviews about Peek

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The biggest pro? The people. Everyone is genuinely collaborative and invested in each other's success. Working remotely with real flexibility has been a game-changer. The integration of recent acquisitions has fast tracked my growth and development in ways I never expected. It has been a wonderful opportunity to learn multiple business models and brand cultures in one role. I can't wait to see what is next!

Cons

The company has been in growth mode for nearly a year—acquisitions, integrations, new platforms launching. The pace can feel overwhelming at times. That said, if you're energized by change and growth, you'll gain skills and experience in months that typically take years elsewhere.

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Peek operates in one of the most exciting segments of travel—helping tour, attraction, and experience operators modernize their businesses. The company is mission-driven, and teams care deeply about supporting operators and improving the booking experience for millions of travelers. People are smart, scrappy, and willing to take ownership, which creates real opportunities to drive impact. The company is entering an exciting new phase of growth with the addition of ACME and Connect & Go to the broader platform. These acquisitions expand Peek’s ability to serve attractions and operators globally while broadening the product ecosystem across ticketing, distribution, and on-site guest experiences. For teams working across product and technology, the opportunity to help shape a larger platform and unify capabilities across brands is both challenging and rewarding.

Cons

As the company grows and integrates new platforms, priorities can evolve quickly. The pace can be demanding, but it also creates opportunities for teams to influence the platform's direction and contribute to meaningful progress.

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