1.0
Feb 28, 2024
Former employee, more than 1 year
Santiago
Recommend
CEO approval
Business Outlook
Pros
Work from home. Product has potential but currently isnt even tops in its own industry Great for entry level or first job out of highschool
Cons
Management is super condescending. Pay is Really awful. Dont expect any help from your managers they dont know the system either They get really upset if you escalate customers that want to talk to higher management. Level 1 Agents are expected to do the work of Level 2 and 3 Agents so that level 2 and 3 can joke around, and have Meetings about Level 1 agents. repeat management will NOT help you resolve issues, they do not know the system. Any answers you find will come from trying to reachout to other depts.