Dont plan on staying there more than a year - Partner Support Representative Peek Employee Review

1.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home. Product has potential but currently isnt even tops in its own industry Great for entry level or first job out of highschool

Cons

Management is super condescending. Pay is Really awful. Dont expect any help from your managers they dont know the system either They get really upset if you escalate customers that want to talk to higher management. Level 1 Agents are expected to do the work of Level 2 and 3 Agents so that level 2 and 3 can joke around, and have Meetings about Level 1 agents. repeat management will NOT help you resolve issues, they do not know the system. Any answers you find will come from trying to reachout to other depts.

Explore other reviews about Peek

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The biggest pro? The people. Everyone is genuinely collaborative and invested in each other's success. Working remotely with real flexibility has been a game-changer. The integration of recent acquisitions has fast tracked my growth and development in ways I never expected. It has been a wonderful opportunity to learn multiple business models and brand cultures in one role. I can't wait to see what is next!

Cons

The company has been in growth mode for nearly a year—acquisitions, integrations, new platforms launching. The pace can feel overwhelming at times. That said, if you're energized by change and growth, you'll gain skills and experience in months that typically take years elsewhere.

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Peek operates in one of the most exciting segments of travel—helping tour, attraction, and experience operators modernize their businesses. The company is mission-driven, and teams care deeply about supporting operators and improving the booking experience for millions of travelers. People are smart, scrappy, and willing to take ownership, which creates real opportunities to drive impact. The company is entering an exciting new phase of growth with the addition of ACME and Connect & Go to the broader platform. These acquisitions expand Peek’s ability to serve attractions and operators globally while broadening the product ecosystem across ticketing, distribution, and on-site guest experiences. For teams working across product and technology, the opportunity to help shape a larger platform and unify capabilities across brands is both challenging and rewarding.

Cons

As the company grows and integrates new platforms, priorities can evolve quickly. The pace can be demanding, but it also creates opportunities for teams to influence the platform's direction and contribute to meaningful progress.

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