Pros
The property manager who I worked under in the beginning was the most real person--she was caring, and so supportive of anything we needed. Unfortunately, she was a floater and got moved to a different property with problems from Day 1.
Cons
Pegasus Residential talks about empowering and supporting employees, but my experience told a very different story. I cared deeply about my work and the residents I served, but when I faced serious workplace bullying and stress, leadership and HR turned away instead of helping. I reached out multiple times, hoping for understanding and fairness, yet I was met with silence and indifference. What hurt most was feeling completely alone in a company that claimed to be a family. The lack of compassion and accountability broke my trust and made me see how empty those corporate “core values” can feel in practice. Pegasus has the potential to be great, but only if it starts valuing its people — not just its image. Employees deserve empathy, protection, and real support, not hollow promises.
