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Pegasus Residential

Engaged Employer

Negatives far outweigh the positives - Leasing Pegasus Residential Employee Review

2.0
Feb 4, 2017
Recommend
CEO approval
Business Outlook

Pros

The team I work closely with is amazing. The SOSS program is really cool and beneficial. Getting a paid day for your birthday is great and the paid vacation for perfect shops is amazing!!

Cons

The pay scale isn't great. Way lower than I was expecting. The pay week is terrible for taking days off. It really does not give much flexibility at all. Communication is absolutely terrible. It seems as if the management group and development group never talk and leave the community in complete limbo. Agree with previous comment that there are too many chiefs and not enough indians. Issues are handled so poorly when there is an issue because no one wants to deliver bad news. Everything is all about the dollar and no thought is put into what the residents may actually like. Lastly, it is run on fear and it astounds me that everyone is afraid to ask the other person for something. I feel like I can never reach out to upper management within this company. The Soaring calls are great but the Toni Blake calls are incredibly long and pointless. We waste more time doing that when we could actually do work. The company launched an amazing P30 program but then said that it was only for people in corporate. Why even tell us about it? We are one of the largest parts making you money? We work long hours and suffer the brunt of resident complaints when we can't get things done due to lack of communication but the program isn't even avaiable to us? I gave this job over a year but it just seems to get worse. I will be looking for a new management company

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Pegasus Residential Response
9y
Thank you for your review. We think our benefits are pretty great and glad that you enjoy them. We are sorry that you have had some communication challenges. We will work closely with all levels of management to make the communication better and your suggestions about the SOP, P30 or other benefits will be considered. Fear and bullying have no place at Pegasus. Please feel free to reach out to HR if you want to discuss further. We care about you. Culture is very important to us and we will work very hard on your behalf to make all employees feel valued.

Explore other reviews about Pegasus Residential

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pegasus Residential is a company that genuinely invests in its people and promotes a culture of accountability, collaboration, and growth. Leadership is accessible and supportive, and associates are empowered to make decisions that positively impact their communities. There are meaningful opportunities for career advancement, and the company encourages continuous learning and professional development. The focus on resident experience, operational excellence, and team success creates an environment where hard work is recognized and employees are set up to succeed.

Cons

The multifamily industry is fast-paced, so priorities can change quickly. It requires flexibility, strong communication, and the ability to adapt, but those challenges also create opportunities to grow professionally.

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Pegasus Residential Response
1w
We truly value and appreciate your honest feedback. Providing an environment where our team members feel supported and see opportunities for growth and advancement is important to us, and it is encouraging to hear we are on the right track. Rest assured, we remain committed to making this a great place to work and will continue to find ways to enhance our team members' experience.
5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Use of (Maintenance app) helps stay organized - I started two months ago and already I feel my opinion is extremely respected by Property Manager and Regional Manager - Encouraged to learn. Do thing the right way instead of cutting corners. - Easy access to Company Policy. Never an unanswered question I'm genuinely happy at this job. I found purpose in my days that I had lost in my previous career.

Cons

Genuinely, I dont have any specific cons at this moment regarding Pegasus. Maybe implementing more security cameras but thats more of a property issue than company.

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Pegasus Residential Response
1mo
Hello, your five stars just made our day! We are truly honored to know that you feel so positively about so many aspects of our service and this community. As a valued resident, it makes our day to see your words of praise for our efforts.
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